Fynd Care

Top Questions 9

• How do I contact Fynd’s Customer Care?
• Are the products on Fynd original?
• How do I change the notification settings on the Fynd app?
• How do I edit my address on the Fynd app?
• How do I change the mobile number associated with Fynd’s app?*

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Current Offers 5

• EaseMyTrip x Fynd December Offer TnC
• Fynd x Simpl December '22 Offer: TnC
• Gone In 60 Seconds November- TnC
• Campus Free Shopping Offer TnC & FAQs
• Refer & Earn TnC - December 2022

Order Placement & Delivery 14

• Can I edit the size of a product in my order?
• Do I get a gifting option while placing an order?
• What are the shipping charges on Fynd?
• Does Fynd delivery products outside India?
• Can I get my order delivered faster?

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Payments 6

• What all payment options are available on Fynd?
• How does the Cash On Delivery (COD) option work?
• What is the COD limit?
• Why can’t I see the COD option on my payment page?
• What should I do if my order placement fails but the amount is deducted from my bank account?

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Returns & Refunds 17

• What is Fynd’s Return Policy?
• What is Fynd’s Refund Policy?
• What is Fynd’s Exchange Policy?
• How do I return a product on Fynd?
• How will I get a refund for my returned order?

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Cancellations 4

• How do I cancel my order?
• Why was my order cancelled?
• If I cancel my order, will the delivery charge be refunded?
• How will I get a refund for my cancelled order?

Fynd Points 8

• What are Fynd Points?
• How can I earn Fynd Points?
• How can I use Fynd Points?
• Why am I not able to use all my Fynd Points?
• Can I use Fynd Points to pay for non-Fynd services?

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Redeem Shower 5

• What is Redeem Shower?
• What are the dates/timings for Redeem Shower?
• Can I cancel my order placed during Redeem Shower?
• If I cancel an order placed during Redeem Shower, will my Fynd Points be refunded as well?
• Can I return/exchange an item bought during Redeem Shower?

Refer and Earn 5

• What is Refer and Earn?
• How can I participate in the Refer & Earn programme?
• Where can I find my Referral Code?
• Whom can I share my Referral Code with?
• How will the Refer & Earn programme benefit me?

For Brands 2

• How do I list my brand on Fynd?
• Are there any requirements for getting listed on Fynd?

Brand Partnership 1

• Freecharge Pay Later Cashback Offer September 2022

Policies 5

• Privacy Policy
• Terms & Conditions
• Delivery & Shipping Policy
• Cancellation, Return and Refund Policy
• Fees & Payments Policy

Sales & Promotion 1

• Campus Free Shopping Offer TnC & FAQs

Partner Promotion Offer 1

• Fynd x ZestMoney Offer T&C: October 2022

Investors 1

• Investors