Fynd Care

Top Questions 8

• Why was my order cancelled?
• Can I reuse a coupon if my order was cancelled?
• How do I return a product on Fynd?
• Why is my refund not done yet?
• Why am I not able to use all of Refer & Earn amount?

See all 8 articles

Getting Started 0

Orders 6

• What are the payment options available on Fynd?
• Why is there no Cash on Delivery (COD) option available on Fynd?
• What should I do if my payment fails?
• What should I do if my order fails but the amount has been deducted from my account?
• Can I change the delivery address or the product chosen after placing an order?

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Shipping 9

• How do I check the status of my order?
• My expected delivery date is past. Where is my product?
• Why is there a delay in delivery?
• Can I get my order delivered on a specific delivery date?
• Can I get my order faster?

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Cancellation 9

• What is Fynd’s cancellation policy?
• Why was my order cancelled?
• How do I cancel my order?
• Can I edit the size of a product in my order?
• I just cancelled my order. When will I receive my refund?

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Returns & Exchange 11

• What is Fynd’s exchange policy?
• How do I return a product on Fynd?
• How long would it take for me to receive the refund of the returned product?
• How do I return multiple products from a single order?
• Does Fynd pick up the product I want to return from my location?

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Refunds 8

• What is Fynd’s refund policy?
• Why is my refund not done yet?
• Why is my Fynd Cash refund not done yet?
• Why did my refund fail?
• How long does it generally take to complete a refund?

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Fynd Cash 4

• What is Fynd Cash?
• Can I use Fynd Cash to pay for non-fynd services?
• Can I transfer my Fynd Cash to my bank account?
• Where is my cashback amount?

Refer & Earn 7

• What is Fynd Refer & Earn?
• Why is my account blocked?
• Why am I not able to use all of Refer & Earn amount?
• Why is my cashback not credited even after the product has been delivered?
• How much referral Fynd Cash can I use while placing an order?

See all 7 articles

Coupons & Promotions 4

• What are the current offers running on Fynd?
• Can I reuse a coupon if my order was cancelled?
• What are the cashback offers running now?
• How do I redeem my coupons?

Others 11

• Why can’t I browse the app without logging in?
• How do I change the mobile number associated with Fynd?
• How do I edit my address on Fynd app?
• Can I open the package and check the product before delivery?
• Where do I change the notification settings on the app?

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For Brands 2

• How do I list my brand on Fynd?
• Are there any requirements for getting listed on Fynd?

Mobikwik Cashback Offer 1

• Terms & Conditions of Mobikwik Wallet Offer - June 2021

Policies 5

• Privacy Policy
• Terms & Conditions
• Delivery & Shipping Policy
• Cancellation, Return and Refund Policy
• Fees & Payments Policy

Share & Earn 1

• Share & Earn Terms & Conditions

GlamAR 4

• Privacy Policy for GlamAR
• Terms Of Service GlamAR
• GlamAR
• GlamAR Privacy Policy

Privacy policy - EraseBG 2

• Privacy policy - EraseBG
• Terms of service Erasebg

Corona Striker Game 1

• Corona Striker Game

Gift Card 2

• Steps to Purchase gift card
• Gift Card

Erase BG Privacy Policy 1

• Erase BG_Privacy Policy

Partner Brand Offers 1

• Paytm Coupon T&C's

Gone In 15 2

• Steps to use Gone In 15
• Terms & Condition For Gone in 15

Gone In 15 Back Again - 17th & 18th November 1

• Terms and Conditions for Gone In 15 Minutes - 17th & 18th November

Winter is Coming Sale 1

• Winter is Coming Sale

Refer and Earn 2.0 Campaign FAQ's 2

• Refer and Earn 2.0 Campaign FAQ's
• Terms and Conditions for “Refer and Earn 2.0 Campaign”

Investors 1

• Investors

Referral 3

• How to refer a friend to Frolic ?
• How many friends I can refer ?
• Where do I put my referral code?

Withdrawal 3

• How can I withdraw points ?
• How many points I can withdraw at a time ?
• Can I withdraw all my points ?

Game Play 6

• Can I play free games ?
• How to play and win in all games ?
• What happens if my opponent disconnects after I have been matched?
• How can I play with friends?
• How do I participate in battles?

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Game Challenges 2

• How can I challenge my friend ?
• How can I play a challenge ?