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Knowledge base
Fynd - Frequently Asked Questions
Top Questions
10
How do I contact Fynd’s Customer Care?
Are the products on Fynd original?
How do I change the notification settings on the Fynd app?
How do I edit my address on the Fynd app?
How do I change the mobile number associated with Fynd’s app?*
View all 10
Current Offers
9
Fynd x Campus- Refer & Earn January 2023
Refer & Earn TnC - December 2022
EaseMyTrip x Fynd December Offer TnC
Fynd x Simpl January '23 Offer: TnC
Gone In 60 Seconds November- TnC
View all 9
Order Placement & Delivery
14
Can I edit the size of a product in my order?
Do I get a gifting option while placing an order?
What are the shipping charges on Fynd?
Does Fynd delivery products outside India?
Can I get my order delivered faster?
View all 14
Payments
5
What all payment options are available on Fynd?
What should I do if my order placement fails but the amount is deducted from my bank account?
What should I do if my payment fails?
Do you offer cash on delivery as a payment option?
Why we don't offer COD?
Returns & Refunds
17
What is Fynd’s Return Policy?
What is Fynd’s Refund Policy?
What is Fynd’s Exchange Policy?
How do I return a product on Fynd?
How will I get a refund for my returned order?
View all 17
Cancellations
4
How do I cancel my order?
Why was my order cancelled?
If I cancel my order, will the delivery charge be refunded?
How will I get a refund for my cancelled order?
Fynd Points
8
What are Fynd Points?
How can I earn Fynd Points?
How can I use Fynd Points?
Why am I not able to use all my Fynd Points?
Can I use Fynd Points to pay for non-Fynd services?
View all 8
Redeem Shower
4
What is Redeem Shower?
What are the dates/timings for Redeem Shower?
Can I cancel my order placed during Redeem Shower?
Can I return/exchange an item bought during Redeem Shower?
Refer and Earn
5
What is Refer and Earn?
How can I participate in the Refer & Earn programme?
Where can I find my Referral Code?
Whom can I share my Referral Code with?
How will the Refer & Earn programme benefit me?
For Brands
2
How do I list my brand on Fynd?
Are there any requirements for getting listed on Fynd?
Brand Partnership
1
Freecharge Pay Later Cashback Offer September 2022
Sales & Promotion
1
Campus Free Shopping Offer TnC & FAQs
Partner Promotion Offer
1
Fynd x ZestMoney Offer T&C: October 2022