Returns & Refunds

What is Fynd’s Return Policy?
Fynd has a 30 days return policy which means you can return your order anytime within 30 days of receiving the item as long as the product is in the origina...
Sun, 16 Oct, 2022 at 10:56 AM
What is Fynd’s Refund Policy?
If an order gets canceled, we issue a full refund to the payment mode you used to pay for the order within 7 - 12 working days. In case of returns we will i...
Sun, 16 Oct, 2022 at 2:27 PM
What is Fynd’s Exchange Policy?
Unfortunately we don’t support exchanges for now. However you can return the product and place another order on our app/website.
Sun, 16 Oct, 2022 at 10:59 AM
How do I return a product on Fynd?
To return a product go to the My Orders section. Once you are in the My Orders section, you have the option to return individual products in your order. In ...
Sun, 16 Oct, 2022 at 12:18 PM
How will I get a refund for my returned order?
If an order gets canceled, we issue a full refund to the payment mode you used to pay for the order within 7 - 12 working days. In case of returns we will i...
Sun, 16 Oct, 2022 at 2:37 PM
Why is my refund not done yet?
Refunds usually take 7 - 12 working days to process. You will be intimated by any delays in the refund process through our app/website and emails. However i...
Sun, 16 Oct, 2022 at 11:03 AM
Why did my refund fail?
Refunds might fail because of the following reasons. a. Downtime at Payment Gateway/Justpay services. b. Long refund queues at payment gateway side leading ...
Sun, 16 Oct, 2022 at 11:05 AM
What is the status of my refund?
You can check the status of your refund in the My Orders section.
Sun, 16 Oct, 2022 at 11:06 AM
Why is there a mismatch in my refund amount?
In case there is a mismatch in the refund amount, check whether the difference is due to the delivery charge that was applicable on your order. If you still...
Sun, 16 Oct, 2022 at 12:22 PM
If I return/cancel my product, will the delivery charge be refunded?
In case of a return or cancellation, your delivery charge will be refunded by Fynd.
Sun, 16 Oct, 2022 at 11:08 AM