Returns & Exchange

All questions regarding returns and exchange on Fynd.

What is Fynd’s exchange policy?
Unfortunately we don’t support exchanges for now. However you can return the product and place another order on our app/website. 30 days return policy will ...
Tue, 10 Nov, 2020 at 11:08 AM
How do I return a product on Fynd?
To return a product go to My Orders section.  Once you are in the My Orders section, you have the option to return individual products in your order. In cas...
Tue, 24 Nov, 2020 at 10:37 AM
How long would it take for me to receive the refund of the returned product?
Once you return a product, your refund will be processed in 7 - 12 working days from the date of receipt of your returned product in the store depending on ...
Tue, 15 Aug, 2017 at 10:33 AM
How do I return multiple products from a single order?
There is no option to return multiple products with a single click on our app or website. Each product has to be returned individually. However, based on th...
Tue, 15 Aug, 2017 at 10:33 AM
Does Fynd pick up the product I want to return from my location?
Yes, as long as your pick up address is the same as your delivery address.
Tue, 15 Aug, 2017 at 10:33 AM
Why was my return request declined?
Your return request may be declined due to the following reasons Original tags are removed from the product Product is stained, damaged or torn Pr...
Wed, 2 Dec, 2020 at 7:43 AM
Why did the return pickup of my product fail?
Return pickup of your product might fail if the return pickup executive was unable to locate your address or if no one was available at the address to hand o...
Mon, 21 Aug, 2017 at 1:26 PM
How do I request a pickup again if the first attempt failed?
If the first pickup attempt failed, we will set up another pickup date and time and communicate the same to you. 
Mon, 21 Aug, 2017 at 1:25 PM
What are the categories in which returns are not allowed?
Returns are not allowed for the following categories.  In case of manufacturing defects or wrong product please feel free to contact us within 24 to 48 hour...
Sun, 21 Mar, 2021 at 12:45 PM
What is Fynd's return policy on Beauty and Personal care?
1. Can I return products belong to Beauty and personal care category? Unfortunately, we are unable to take returns for product belonging to Beauty an...
Fri, 21 Jun, 2019 at 11:59 AM