Orders

All questions related to placing an order on Fynd

What are the payment options available on Fynd?
Fynd supports all major payment options listed below Credit cards Debit cards Net Banking Wallets Cash on Delivery (not available in ...
Tue, 15 Aug, 2017 at 10:10 AM
How does the COD (Cash on Delivery) payment option work?
You can pay for your Fynd order using the Cash on Delivery (COD) option. A COD charge of Rs. 50 will be added to your order.  Orders above Rs.10,000 wil...
Mon, 21 Aug, 2017 at 12:43 PM
Why can't I see the COD option in the payment page?
COD option will not be available due to any one of the following reasons Your total order value is above Rs. 10,000 You are availing an offer/promotion...
Mon, 21 Aug, 2017 at 12:57 PM
What should I do if my payment fails?
If your payment fails, you can complete the order with the Auto COD option or retry the payment using a different payment method. 
Mon, 21 Aug, 2017 at 12:57 PM
What should I do if my order fails but the amount has been deducted from my account?
Usually in such situations an Order ID will not be generated at our end and we will not be able to verify whether the amount has been deducted from your a...
Tue, 15 Aug, 2017 at 10:13 AM
Can I change the delivery address after placing an order?
Unfortunately you cannot change the delivery address after placing an order through our app or website. However if your order is still in the processing sta...
Tue, 15 Aug, 2017 at 10:14 AM
If I return/cancel the purchased product will the delivery charge be refunded?
The delivery charge will be refunded if the order was cancelled but will not be refunded in cases of returns.
Tue, 15 Aug, 2017 at 10:15 AM