Top Questions

How do I contact Fynd’s Customer Care?
You can contact Fynd's Customer care by the following ways:  1. E-mail us at: care@gofynd.com  2. Send us a DM on Twitter @GoFynd @CareFynd 3. We al...
Wed, 12 Oct, 2022 at 4:01 PM
Are the products on Fynd original?
Yes, products on Fynd are 100% Original. We deliver your order from brand stores/warehouses near you and hence can guarantee that all our products are 100% ...
Tue, 11 Oct, 2022 at 2:23 PM
How do I change the notification settings on the Fynd app?
Notification settings for the app can be modified in the My Profile section.
Tue, 11 Oct, 2022 at 2:25 PM
How do I edit my address on the Fynd app?
You can edit an existing address or add a new delivery address in the My Profile section.
Tue, 11 Oct, 2022 at 2:25 PM
How do I change the mobile number associated with Fynd’s app?*
The mobile number associated with your Fynd account cannot be edited as we use it as the unique identifier for a user. In the event that you are no longer u...
Tue, 11 Oct, 2022 at 2:26 PM
Why can’t I browse the Fynd app without logging in?
At Fynd, we try to provide you with the best shopping experience possible. For this we need each and every user to sign up and go through an onboarding proc...
Tue, 11 Oct, 2022 at 2:27 PM
Why can’t I place an order without logging in?
Fynd strives to provide its customers with a hassle-free and personalized shopping experience. By logging in before placing an order, users have access to F...
Wed, 12 Oct, 2022 at 3:58 PM
How do I stop receiving promotional messages from Fynd?
If you have a Fynd account and do not wish to receive promotional messages from us, you can modify the settings in the My Profile section. If you wish to di...
Tue, 11 Oct, 2022 at 2:51 PM
What if my account is blocked?
Our bots detect the malicious activity and the user gets blocked if such activity is performed. It happens when there are multiple cancellations reported, h...
Tue, 18 Oct, 2022 at 10:16 AM
Fynd x Simpl February Offer T&C
Offer Details:  Get 15% cashback upto ₹300* on the 1st transaction using Simpl on Fynd. Offer Period: 1st February 2023 to 28th February 2023 Valid o...
Tue, 31 Jan, 2023 at 11:13 AM