When the order is in ‘Placed’ status, to cancel an order go to My Orders section. Once you are in the My Orders section, you have the option to cancel individual products in your order. However if an order has already been packed, you will not be able to cancel the order via the app/website. Though, we do take manual requests for the same. Please mail us at care@gofynd.com or Chat With Us via the Fynd app.