User Privacy Policy


We are sensitive to the scenario that we would be dealing with data and information of a personal nature. For purposes of this Privacy Policy “Personal Data” refers to information relating to an identified or identifiable individual, known as data subjects. Such information can be name, phone numbers, addresses, account details, online identifiers, photo, videos. Data Subjects refers to existing users/customers including potential customers whose personal data is processed. By using GlamAR SDK (hereinafter collectively referred to as the “GlamAR SDK”) and by providing your personal information, you consent to the terms of this Privacy Policy and to our processing of such personal information for the purposes explained in this Policy. 

All references to “You” or “Your,” as applicable, mean the person who subscribes and has access to the Webstore (an application derived out of GlamAR SDK) in any manner. If You use the GlamAR SDK on behalf of an entity, organization, or company, You represent and warrant that You have the authority to bind that entity with this Privacy Policy, Your acceptance to the Terms will be deemed to be an acceptance by that entity and “You” shall be referred by that entity or domain.

By acknowledging the use of our services or by subscribing to the GlamAR SDK, downloading, installing or otherwise having access to the software development kit, You agree that You have read and fully understood and agree to be bound by the Terms herein. If You do not agree with this Privacy Policy, we request You to not use the GlamAR SDK.

By registering Yourself for the use of service in GlamAR SDK and providing your contact details (email, mobile number, shipping address, credit card details, etc.), you agree that this action constitutes a consent, for the purposes of telemarketing laws, to receive information about products and services from Shopsense Retail Technologies Private Limited (hereinafter referred to as Fynd). This Privacy Policy is in compliance to the Global Data Protection Policy Regulations (hereinafter referred to as “GDPR Regulations”). 

You hereby give free consent to processing of your personal data for purposes of getting access to the GlamAR SDK. You confirm that this consent is freely given, is specific, informed and is unambiguous indication of your wishes to processing of your personal data for getting access to GlamAR SDK. Mandatory Personal data collected by FyndFynd uses personal data for purposes of creating data for internal analysis. This information is used by Fynd for purposes of internal analysis and for understanding trends in the market and is strictly not shared with any other party. 

Further, you hereby consent to our contacting you pursuant to the business relationship established using the information you provide to us. We request you to read the “Terms Use”, and to use it to help you make informed decisions. If you have any questions or concerns regarding this statement, you can email us at Glamarbrands@fynd.com 

We do not  mandate  anybody using GlamAR SDK to provide personal information than is reasonably necessary for purposes as stated under this Privacy Policy. 

During the registration process, we receive and store the following information, as well as any other information necessary for us to provide our services. 

We ask for credit card information for verification purposes only and do not store this information on our servers. In addition, if You elects to subscribe to free plan or to any paid features of our service, we may collect additional billing information such as a mailing address.

Fynd does not collect any personal information from You other than the information set out above. However, as part of the services rendered by us, we allow You to upload certain content to GlamAR SDK, including photos, videos, and comments. We take measures to prevent You from communicating personal information through these features, but we cannot guarantee the effectiveness of these measures. If You use these features to disclose personally identifiable information, You should be aware that such information could be read, collected, or used by other users and/or third parties. You agree not to provide any personally identifiable information through these features, and we are not responsible for any personally identifiable information that You provide while using GlamAR SDK.

You have an option to not provide us with certain information, but then You may not be able to create an account or take advantage of many of the Fynd’s special features. The Personal Information you provide is used for such purposes, responding to your requests for certain information, products and services, attribution for content you submit, customizing the advertising and content you see, allowing you to communicate with other users, and communicating with you about Fynd’s products and services, including specials and new features.


Privacy:

Your privacy is very important to us. We follow systematic and stringent procedures to protect the security of the information / data stored on the Webstore. The information that you have shared on the Webstore is stored in secure server with encryption and can be accessed only for official purposes. Any of our employees who violate our privacy and/or security policies related to customer’s data is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.

Child’s Data Protection Rights:

We at Fynd are aware that our users can potentially be children of all age groups and hence we have designed processes and systems keeping them in mind. We are aware that children need particular protection to protect their personal data because they are less aware of the risks involved. Keeping this in mind we have designed systems in such manner to protect children’s personal data at the outset. Fairness and compliance with data protection principles, is central to all our processing of children’s personal data. Children’s personal data are strictly not shared with any third party. We at Fynd only collect child’s personal data and has no relation with sensitive personal data. 

  1. Registration:

On signing up for GlamAR SDK, You are required to provide us with certain basic mandatory information inter-alia including your e-mail id, mobile number (of the individual or the parent as the case may be), name, date of birth (of the minor user) and a password. The Webstore may, also in certain events require details on the name, city, state, country, etc. Once the registration process is completed, the said e-mail id and password can be used to access Your account every time You visit the Webstore. The user will be able to choose a user name (nickname) upon registration. Parents/guardians guiding the minor users are required to instruct the children not to share their other personal information on the platform in the course of providing feedbacks or having healthy interactions on the platform or otherwise.

  1. Information we collect and that You provide:

We collect information that is either anonymous or personally identifiable. The anonymous information includes the pages You view on our site, the search terms You enter into our search utility, Your IP address and the operating system, browser software and internet service provider You use, in order to improve security, analyze trends and administer the site. 

The information we learn from customers helps us personalize and continually improve Your experience of the Webstore. Here are the types of information we gather.

  • Information You Give Us: We receive and store any information You enter on the GlamAR SDK or give us in any other way, including but not limited to name, gender, email id, mobile number, billing and shipping addresses, physical characteristics etc. You can choose not to provide certain information, but in such event, you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future services for you, improving our catalogues, communicating with You and capturing the user's behavior for providing feedback. Customers need to fill all the mandatory information for subscribing to the services on the GlamAR SDK. This information is used by Fynd only for purposes of giving you access to the GlamAR SDK and this information is strictly not shared with any other party. This information is stored in secured manner.

In addition to the above, Fynd may also request the User to provide mobile numbers/email ids of their friends to invite them to subscribe to GlamAR SDK. This information shared by the User will only be used for the said purpose.

  • Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like our Webstore, we use "cookies", and we obtain certain types of information when You access web browser, advertisements and other content served by or on behalf of You on other websites.

  • E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Fynd if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, you may please mail us at [Enter email id

  • SMS Communications: Subject to Your confirmation, we may use Your registered mobile number on GlamAR SDK to send transaction related SMS to You. On your confirmation, we may send You any transaction related SMS irrespective of having DND services activated on Your mobile.

  • Information from Other Sources: We might also receive information about You from other sources and add it to our account information. 

  • Payment Information: We are not taking Credit/Debit card or Net banking details on our Webstore. On clicking the option Pay Now, you will be redirected to either Secure Payment Gateway or Bank Internet Banking website for completing the payment transaction. You will then be required to provide your relevant card details or net banking details on the page to complete the transaction.

It is to be noted that we will not be storing any Bank related information on our records and we any of our staffs will not hold or be exposed to this information. In addition to the above, any sharing of information including sensitive personal information of the user will be shared by Fynd to a third party only with the user's prior written permission.


  1. Compliances with GDPR Regulations: 


We at Fynd ensure adherence to GDPR principles namely (i) Lawful Process, (ii) Legal Purposes, (iii) Limited Use, (iv) Assurance of Accuracy, (v) Limited Duration and (vi) Secure Processing, relating to the collection, use, transfer and deletion of personal data. We have a “Data Processing Policy” to process and secure Personal Data. On regular basis we document compliance of the policy. 


    1. Data Subjects Bills of Rights:

We at Fynd ensure to protect Your individual rights namely (i) right to be informed, (ii) right to access, (iii) right to rectification, (iv) right to data portability, (v) right to erase, (vi) right to restrict, (vii) right to object, (viii) rights relating to automated decision making and profiling, and (ix) special rights for children data subjects. .

3.2    Use of Personal Data: 

We at Fynd collect personal data for providing access to Webstore and this personal data is strictly not shared with any other party. We do not collect sensitive personal data as defined in GDPR Regulations.


Personal data as defined in GDPR Regulations includes identified or identifiable individual, known as data subjects. Such information can be name, ID numbers, phone numbers, addresses, account details, online identifiers, photo, videos and physical attributes.


  1. Cookies:

It is not a mandatory requirement to accept cookies for using our account, however, cookies can be used to ensure quick and improved services experience. Cookies are simple text files which will identify your computer to our server as a unique user when you visit certain pages on the Webstore. This will save your time while you are using Webstore since your computer will already be identified as a unique user on our server. 

We use cookies only to ensure your improved services and not for obtaining or using any other personally identifiable information about you. Our cookies are free from virus and do not contain any personal details. You may configure your browser to prevent cookies from being set on your computer. If you reject cookies, you may still use the site, but your ability to use some areas of the site may be limited and you may not be able to use certain features of the site.

  1. Server Logs:

In order to ensure easy and comfortable use on GlamAR SDK, each time you visit the webstore, the computer collects certain statistical information. These statistics are only used to provide us information in relation to the type of user using the Webstore for maintaining history of page requests and at no point they identify the personal details of the user. We may use this data to understand as to how the Webstore is being used. 

  1. Usage by Children:

Children should seek the consent of their parents before providing any information about themselves or their parents and other family members online.

You can visit the Webstore without revealing any personal information about yourself. However, some pages on this site may require registration/Login to access. We collect this information to better understand your needs and provide you with better services. If you choose not to provide the information, you may still access to the Webstore. To access certain services or offerings you may be requested for personal information to enable us to contact You from time to time by either email, mobile, postal mail or other means; to provide You with the information about the services offered by us, special deals and promotions that may possibly be of interest to You; to measure consumer interest in our products and services; to customize the user experience; enforce the legal terms or any subscriber agreement which govern your subscription for services; perform market research; offer you extension of services; or to detect and protect against error, fraud and other criminal activity. 

While providing such information You accept that we may use personal information about You to improve your experience on Webstore, review the usage of the Webstore, the content and design of the Webstore, improve our promotional efforts, the product offerings and services including content submission, leaderboard acknowledgement, etc.

To the extent that you do provide us with personal information and should you need to update or correct that information, you may send updates and corrections about your personal information to Glamarbrands@fynd.com and we will make all reasonable efforts to incorporate the changes in your personal information. You may opt-out of use of your information as set forth by contacting us at Glamarbrands@fynd.com

Fynd at its discretion may update this policy and will notify you about significant changes by placing a prominent notice on the Webstore or by sending you an email as the case may be. 

  1. Security:

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Webstore, we collect Your personal details on a secured server. The payment details are entered on the Payment Gateway’s or Bank’s page on a secured SSL. The data is transferred between bank and gateways in an encrypted manner. 

Though we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. In other words, except on the Payment Gateways page of your respective bank, you are requested not to submit otherwise / send to the website/ e-mail ids provided therein or to any other ids, Your debit or credit card or any other banking details. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to You. You are responsible for protecting against unauthorized access to your password and to Your computer.

  1. Safety and Security Tips:

  • Protect your passwords.

    • Keep your passwords private. Anybody who knows your password can access your account.

    • When creating a valid password, use letters, numbers and symbols and it should be 6-15 characters long. Avoid using dictionary words, your name, e-mail address, or other personal information that can be easily obtained. Periodical change of your password also ensures better protection to your account.

    • Avoid using the same password for multiple online accounts.

    • If you are logging in from a public computer or terminal, always log out when you complete an online session instead of closing the page.

  • Ensure your Personal Computer, mobile phone or other electronic device is protected:

    • Fraudsters may send genuine-looking emails that contain viruses. These viruses, install a malicious code on your Computer without your knowledge and extract your confidential information that you use to access your online profile / account etc.

    • Tips to bear in mind:

  • Keep your computer updated with latest anti-virus / anti-spyware software.

  • Install a personal firewall on your computer to protect your account.

  • Do not click on links or open attachments in unknown or unsolicited (spam) emails.

  1. Terms of Use, Notices, and Revisions:

If you choose to visit the Webstore, Your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, resolution of disputes, and application of the laws of India. 

If you have any concern about privacy at the Webstore, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Policy and the Terms of Use will also change; but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.