Usually in such situations an Order ID will not be generated at our end and we will not be able to verify whether the amount has been deducted from your account. You can drop an email at email@example.com or chat with the support team to inform us about the issue, however the best way to sort it out will be to contact your credit/debit card issuing company, bank or wallet which you used to make the payment. They will be easily able to solve your issue at the earliest. Here are the customer care details of the most commonly used payment services. If in case these has been revised please feel free to get in touch with them by the sources they are available.